What Drives Us
We Deliver Results
When we started out in business, we believed in delivering results the right way. And we did. We have helped the number one mobile commerce app on campus in the US grow its business in customer service support.
Now with a bigger team of virtual assistants and customer support specialists, we are ready to scale your business further and see it fly high.
We Love Challenges
Most of our clients are startups—disruptors in this ever-growing industry of technology and progress. Because most of them are new to the global community, a lot of them need the guidance and expertise of people who can help them execute their needs on the front lines. That's where Scale Experts come in. With a team of seasoned professionals in Virtual Assistance, Customer Service, Content Moderation, and Data Entry, we have assisted recruiting specialists, mobile app developers, coaches, real estate brokers, doctors, and other professionals achieve their goals and free their time for more business opportunities.
We Build Partnerships
With Scale Experts, you're not just delegating tasks to us; we make sure that we nurture and build a partnership with you so that you can scale your business better, knowing that you have a partner whom you can trust with your business and free more time from your end, so you can do more and enjoy more!
Our Services
Managed Support Services
Managed Support Services
Managed Support Services
Why spend on huge overhead expenses for back-office support when you can have us provide you with customer service, accounting, monitoring, and even proactive outbound call campaigns to scale your business? We help you retain your customers by giving them an excellent customer experience!
Virtual Assistance
Managed Support Services
Managed Support Services
Spend more time strategizing to scale your business and leave the mundane tasks to us by hiring a Virtual Assistant. Let your Virtual Assistant schedule your appointments, book travel itineraries, and do the research for you. Let us clean out your To-Do lists for you.
Social Media Management
Managed Support Services
Data Processing and Management
Looking to grow your influence online? How about reaching more customers through Social Media Ads? Create brand awareness by letting a Social Media Manager do it for you.
Data Processing and Management
Data Processing and Management
Data Processing and Management
While there are a lot of tools being used online to manage sensitive data, it is very relevant to maintain human intervention to keep you and your customers' data secure and useful for analyzing the business. Our workers sign a strict confidentiality clause in handling data to ensure that your valuable information is kept confidential.
E-Commerce Support
Data Processing and Management
E-Commerce Support
Running an online business on Amazon or Shopify? Need someone to monitor inventory, print shipping labels and track returns and replacements? Let our e-commerce specialists do that for you. With an excellent background in customer service, we will ensure that your customers receive that VIP treatment for every product they order from your store.
Graphic Design
Data Processing and Management
E-Commerce Support
You're the master of your business, but you need that keen eye for aesthetics and execute your vision through impeccable design. Let our graphic designer do that for you.
Emman Baluyo, Managing Director
He's our Managing Director, with over 10 years of experience in the BPO Industry, specializing in Customer Service. He had worked for one of the leading banks in the world and had handled teams in local telecommunications. Furthermore, he has also worked in the Import-Export Industry of various products, from textiles to export-quality apparel of some famous brands like Levi's and Liz Claiborne.
Currently, he assists our Senior Operations Managers with daily decisions and operational concerns.
An avid gun and airsoft owner, he loves watching movies and joins his local shooting club for a day of practice shooting.